Contact Us

You don't have to listen to all of the choices after dialing 1-866-ESTES4U. As soon as the voice prompt begins, simply enter the numbers below, and get connected immediately!

Check out our FAQs for convenient answers to common shipping questions.




For LTL:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Pickups 11
Rates 12
Shipment tracking 13
Customer care 14

For Time Critical:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Guaranteed, Expedited and Time/Date Definite 21

For Volume and Truckload:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Estes Fleet 31
EFW Brokerage 32
Dedicated Truckload 33

For Mexico:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Spanish language call team 411
Pickups 412
Rates 413
Shipment tracking 414
Border expertise 415
Customer care 416

For Puerto Rico/Caribbean:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Pickups 421
Shipment tracking 422
Rates 423
SED or EEI document support 424
Customer care 425

For Canada:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Pickups 431
Rates 432
Shipment tracking 433
Border expertise 434
Customer care 434

For Alaska/Hawaii:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Shipment tracking 441
Rates 442
Customer care 443
Mainland pickups 4441
Pickups in Alaska or Hawaii 4442

For Global and Customs Brokerage:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Import services 45
Export services 45
U.S. Customs brokerage 45
All other international shipping assistance 45

For Custom Solutions:
Call 1-866-ESTES4U (1-866-378-3748) and press:
Rates 5
General questions 5

Corporate Headquarters
3901 West Broad Street
Richmond, VA 23230

Hours of Operation
M-F 8:00 a.m.-5:00 p.m. EST

Postal Address
P.O. Box 25612
Richmond VA, 23260
Join Our Team
Contact us today!
Check out available careers or call us at 1-877-Wrk4Estes.

Need Technical Support?
Call (804) 353-1900 Ext. 2600 our web site, My Estes, EDI or Web Services.