Contact Us

Our goal at Estes is to deliver responsive freight solutions and to remain accessible throughout the entire shipping process.

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We’re here to help! Please contact your local terminal, login to My Estes or use the form below to tell us how we can assist you.

Please complete the information below and provide a detailed description of how we can help you solve your shipping needs.

Please provide us with a description of the image or form you’re requesting (e.g., Bill of Lading, delivery receipt, claim form, insurance certificate, W9, etc.), or tell us about your specific documentation question.

Please provide us with more information to check on a claims status or if you have general claims filing questions.

Please provide us with more information to schedule, change or cancel a pickup or to check on a pickup status.

Please complete the information below for help with opening an Estes account, determining an existing account number, establishing a pricing program and other account-related assistance.

Please provide us with more information so we can better assist you.

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Please enter a helpful description so we can best answer your question.
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Less-Than-Truckload

For Less-Than-Truckload shipment requests and inquiries, please call your local terminal. The staff at the terminal can answer all of your questions related to LTL shipment tracking, pickups, rates and more.

Other Estes Services

If you need assistance with other Estes services, please call
1-866-ESTES4U (1-866-378-3748) and choose from the menu of options.

Careers

Interested in joining our team? Learn more about Estes benefits and culture, review job openings and apply for specific open positions on our careers website at www.work4estes.com.

Specific Departments

To contact a specific department in our corporate office, please refer to our Corporate Office Directory.

Corporate Headquarters

Office Location
3901 West Broad Street
Richmond, VA 23230
Hours: M–F 8:00 a.m.–5:00 p.m. ET
Postal Address
P.O. Box 25612
Richmond, VA 23260
Need LTL help?
Locate your local terminal for LTL shipment tracking, picksups, rates and customer care.
Get Answers
Our FAQ area is a great place to find answers to common shipping questions.