“Delivering solutions that exceed expectations”
Our mission at Estes is to deliver solutions that exceed our customers’ highest expectations. We believe the road to achieving this mission is paved by the following six points of excellence:
- We will create a world-class experience for our customers.
- We will tirelessly develop solutions that focus on the expressed and anticipated needs of our customers.
- We will maximize efficiencies in all we do, especially in areas of next-day and second-day service, to successfully create a healthy competitive advantage and a stable workplace.
- We will recruit the finest teams and provide superior training and development for our employees, empowering them to meet and exceed our customers’ expectations.
- We will remain a stable and healthy company to work for and to do business with regardless of the U.S. economy.
- We will proactively capitalize on technology to support and enhance all of the above.
At Estes, we recognize that in order to realize our mission as a company and meet our long-term goals, we must maintain the highest possible level of quality.
Therefore, in the pursuit of our mission, we remain committed to being a company whose quality of service is unsurpassed in the transportation industry.