September 25, 2006
Estes Express Lines earns top industry award
For service, on-time performance and operations
RICHMOND, VA—Estes Express Lines has been named National Champion in its class by readers of Logistics Management Magazine for excellence in customer service, on-time performance and equipment and operations.
In the magazine's 2006 Quest for Quality awards competition with other carriers in the Multiregional and Interregional Less Than Truckload (LTL) class, the magazine's readers scored Estes Express Lines higher in overall total points than UPS Freight (formerly Overnight), Old Dominion Freight Line, Jevic Transportation and Saia.
In addition, Estes received top scores in the areas of information technology and equipment and operations.
“By surveying their readers, Logistics Management Magazine has gotten feedback on us and other carriers from the people who count—our clients and customers,” said Robey W. “Rob” Estes, President and CEO of Estes Express Lines.
“We're proud of our achievement in this competition, especially in customer service and on-time performance, because it validates our dedication to those very important areas of our work,” Estes said. “Our employee teams have worked very hard, and have really earned this recognition.”
About Estes Express Lines
Richmond, VA-based Estes Express Lines is a full-service transportation provider offering coast-to-coast North American coverage. Founded in 1931 by W.W. Estes, the company is still owned and operated by the Estes family. Estes now employs more than 13,500 people and boasts an inventory of more than 27,000 pieces of power equipment and trailers, as well as a network of 178 terminals serving 46 states and the Caribbean. Estes Express has grown from a small local carrier into one of the most respected multiregional, less-than-truckload and truckload transportation systems in the country. Beyond its direct service, the company also covers major commercial markets in Mexico, as well as all of the United States and Canada, through its membership in the ExpressLINK service network.