September 04, 2013
Estes Forwarding Worldwide Celebrates 10 Years of Service and Success
Like all good success stories, this one started with an innovative idea. What if one of the largest LTL carriers could offer customers logistical solutions on a global scale?
“When we first considered the idea of expanding into air freight forwarding, we had to think about both short- and long-term consequences, and both looked favorable,” reflected Rob Estes, president and CEO, Estes Express Lines. “It was clear that it would be a good diversification strategy, making Estes less vulnerable to economic peaks and valleys.”
It was a decision that paid off. In just the first four months of business, EFW generated more than $565,000 in revenue. Today, EFW generates more than $100 million in revenue annually, with 13 strategically placed stations and 182 employees nationwide.
“Our first hurdle in starting the company was to actually execute our plan. We had to deliver a great customer experience and be easy to do business with,” said Scott Fisher, president and CEO, Estes Forwarding Worldwide.
One of EFW’s advantages in the early days was the fact that it was a non-asset based organization that could tap into Estes assets as needed. The division was able to leverage the Estes LTL network as appropriate, and as it grew, the strong collaboration became evident. Since EFW’s inception the combined efforts of the Estes and EFW sales teams have reached over $450 million in revenue.
It was a humble beginning for a company that has been named three times to Inc. Magazine’s 500|5000 list, an exclusive annual ranking of America’s fastest-growing private companies. EFW ranked at number 1,815 overall and at number 53 among logistics and transportation companies in 2013.
Fisher attributes much of the company’s success to its culture and that includes its commitment to being a good community partner.
In 2009, EFW created a formal community outreach program that supports both local and national charities. But it doesn’t stop there. EFW is also very involved when it comes to lending a helping hand in emergency situations and disaster relief efforts; often this means tendering thousands of shipments in a matter of days to bring supplies to these hard hit areas.
“After 10 years, the spirit of our organization is alive and well. We’ve maintained our entrepreneurial feel from the early years, which continues to fuel our engines,”he said. “With a long-term goal in place, we are excited about the company’s future and embrace this goal with one important caveat—quality will never be compromised by quantity.”
For more information, contact Leslie Thrift at 804.353.1900 x2615.
About Estes Forwarding Worldwide
Founded in 2003, Richmond-based Estes Forwarding Worldwide is a domestic and international freight forwarder. The Estes subsidiary has 13 offices throughout the United States with 182 dedicated and experienced employees. Company revenues were $103.6 million in 2012. More information about EFW’s services can be found at www.efwnow.com
About Estes Express Lines
Richmond, VA-based Estes is a full-service freight transportation provider offering an entire range of shipping solutions including LTL, Time Critical, Volume & Truckload, Global and Custom Solutions. Founded in 1931 by W.W. Estes and still owned by the Estes family, the company has grown from a small, local carrier into one of the most respected total-solutions providers in the industry.
Estes Forwarding Worldwide: A 10-Year Retrospective
Achieving specific milestones along the way has helped EFW create the new opportunities that have paved the way to success.
||Estes Air (renamed Estes Forwarding Worldwide in 2009) moves to its own headquarters in Richmond.
||Estes Air becomes full subsidiary of Estes rather than just a division.
||Estes Air becomes a NVOCC-licensed customs house broker with a global division headquartered in Charleston, South Carolina.
||Estes Air Forwarding becomes Estes Forwarding Worldwide to reflect the broader scope of services offered. The organization establishes an exhibit services team.
EFW adds C-TPAT to its list of certifications and opens the Chicago and Harrisburg stations.
||EFW adds truckload services.
||EFW exceeds $100 million revenue mark.
||EFW adds 11 additional stations around the country and decentralizes operating model.