Rob Estes, President Estes Express

President’s Letter

Here at Estes, our goal is to exceed your expectations and remain your first-choice freight transportation provider. Here is how we go about achieving that goal every day:

  • First, we’re constantly striving to become more efficient, using both process improvement and technology. Protecting your freight is especially important, which is why we make sure our equipment is newer, and our trailers and containers are equipped with logistics bars and cargo straps.
  • Next, we work at attracting, motivating and retaining a top-notch work force to strengthen our best asset and your strongest ally—our people. From our drivers to our dockworkers, to our customer service personnel—we’re here to help.
  • We also want to know what you think. So we listen carefully, which allows us to create increasingly better ways to meet your needs. We are constantly striving to do a better job for you, and we’re always interested in hearing your feedback.
  • Finally, we push ourselves to stay ahead of industry trends by providing leading-edge tools to support your business. A great example includes our nationwide residential delivery service. We are definitely ahead of the curve with centralized management, impeccable quality control and industry-leading technology.

When we make your job of moving freight easier, more efficient and more cost-effective, then we know we’ve done our jobs well. Thank you so much for your business. We look forward to delivering excellence day in and day out.

Sincerely,
Rob Estes
President and CEO
Estes Express Lines