President’s Letter

As the economy creeps toward recovery, investing in the future is now more important than ever at Estes Express Lines. This means focusing more resources on our people, equipment and technology. And we believe that the returns on these types of investments will benefit our customers in many ways.

One area we're focusing on is the Estes Wellness program. We feel that an investment in employee health is money well spent to ensure that we provide you with the best service in the industry. Healthier employees are happier and more productive. So in our efforts to help control healthcare costs, we'll all reap the benefits of higher employee satisfaction and performance.

New equipment is our second area of investment. By ensuring that our fleet is safe and running at optimal efficiency, we better protect our employees and the public. New tractors reduce repair-related expenses and delays. And many of our new trailers are equipped with the state-of-the-art Kaptive Beam load-bar system, which utilizes movable beams and a fixed vertical track system to create a superior approach to bracing cargo. As a result, we minimize freight damage and delays while increasing load efficiencies.

Technology is the third leg of our investment focus, and at Estes, we're making great strides there as well. Improvements to our cross-dock technology and installation of new on-board computers are in the works right now. Both initiatives are creating safer conditions, improved freight tracking and a better system for route management. In particular, our new on-board computers will provide cutting-edge features to help us manage our fleet in the safest possible manner.

At Estes, our pledge is that through these targeted investments—as well as an outstanding level of customer care and unsurpassed reliability—we'll remain as stable as ever and ready to serve you with cost-effective solutions for all of your shipping needs.

Sincerely,
Rob Estes
President and CEO
Estes Express Lines