Image Retrieval and Viewing

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Q: Which documents can I view online?

A: My Estes Users–You can view scanned images of your Delivery Receipts, Bills of Lading and Weight and Research certificates.

No My Estes Account–You can view Bills of Lading and Delivery Receipts for single shipments.

Q: How do I view images of my shipping documents?

A: My Estes Users–Log into your account and select Image Viewing from the menu of online tools. Then enter your PRO, PO, BOL or Interline PRO number into the Image Viewing Application. Please note that since Bills of Lading are only available after they’re scanned into our system, there may be a slight delay before you can view them.

No My Estes Account–Choose the Image Retrieval option on the Quick Links section or the Tools menu on estes-express.com. Then enter the tracking number and destination ZIP Code into the Shipment Document Request form. You can get your documents by email or fax.

Q: How long are images available?

A: Images are available for online viewing for about 3 years. After 3 years, the image is removed from online storage and can only be retrieved by contacting our Corporate Customer Care Department at (804) 353-1900, Ext. 2500.

Q: How do I save images from the Estes website to my own computer?

A: Saving images of your shipping documents to your own computer is simple. Just follow these steps:

  1. Locate the image you want to save and place your cursor over it.
  2. Click your right mouse button. Select “Save Picture As” (or “Save Image As”) when the following menu appears:
    Right-click your mouse to get this menu
  3. The window below will appear on your screen. In the “Save in” menu, select the folder where you’d like to store your images. Next, select a file name for your image. (We recommend naming your file something you’ll remember for future use.)
    This window is where you choose where you will store your image.
  4. Click “Save.”
The Tools You Need
Use our convenient online tools to track shipments, get rate quotes, calculate transit times and more!
Shipping Made Simple
Get the shipping documents you need in our Forms Library.