We’ve improved all of our online rating tools, making it easier to access and manage rates for your Estes shipments.
The most dramatic improvements are with our Volume/Truckload Rate Quote through My Estes. The system now generates automatic rates for a range of quote options based on timing. We’ve also consolidated the rate quote history which means that all types of quotes—LTL, volume and truckload and time critical—will be accessible in one place with tools to sort based on your needs.
Click here to learn more about updating your Rate Quote Web Service connection.
For more information about changes to our rate applications, check out these frequently asked questions.
A: You have several rating-tool options available to you on our website, including:
If you’re not already familiar with these tools, refer to this chart to help you determine the best one to use for your specific shipments.
|Shipment Type||Less-Than-Truckload Shipment||Volume or Truckload Shipment||Time-Critical Shipment|
|Definition||151 to 20,000 lbs. (but use V/TL tool if 12,000+ lbs.)||5,000–45,000 lbs. or at least 8 linear feet of trailer space||Needs to deliver with a guarantee or faster than standard transit|
|Rate Tool||LTL Rate Request||Volume/Truckload Rate Quote||Time Critical Rate Quote|
|Features||Get your rate quote automatically.||Get your rate quote automatically.||Get most standard transit quotes automatically; the system prompts you to contact the time-critical team if more information is needed to develop a quote for faster service.|
The system will prompt you to use the Volume/Truckload Rate Quote if your shipment is 12,000 lbs. or more.
Additional options beyond LTL Standard include:
Choose from these service levels:
A: With the new Volume/Truckload Rate Quote, you have access to automated quotes. Once you submit your shipment information, the system generates multiple options based on timing and budget. The improved interface makes it much easier and more intuitive to use, not to mention faster.
A: The process for accessing volume or truckload rates is simple. Log in to My Estes and choose the Volume/Truckload Rate Quote option in the left navigation bar. Input your contact information, basic shipping details and commodity information, and choose any accessorials. Then hit “Submit.”
The system provides timing and exclusive-use options in addition to the basic volume and truckload rate. If an automated Volume/Truckload quote is not available, simply click on “Contact Us.” Your information is automatically forwarded to us, and we will develop a quote and get back to you, usually within a few minutes.
This visual Quick Start Guide to the Volume/Truckload Rate Quote shows you exactly what the process looks like.
A: The process for accessing time-critical rates has also changed; the new, simpler tool mirrors many of the changes in the Volume and Truckload Rate Quote version. All rate systems are linked, allowing you to toggle from one quoting tool to another in a single integrated rating engine.
To access the Time Critical Rate Quote tool, log in to My Estes and click on Rates in the left navigation bar. Then choose the Time Critical Rate Quote option. On the input screen, provide your contact information, basic shipping details and commodity information, and choose any accessorials. Then hit “Submit.”
The system provides an array of guaranteed timing and exclusive-use options in addition to basic LTL and volume and truckload rates. If an automated time-critical option is not available, simply click on “Contact Us.” The information you’ve already entered will be automatically forwarded to us so we can develop a quote and get back to you very quickly.
This visual Quick Start Guide to the Time Critical Rate Quote shows you exactly what the process looks like.
A: You can use the LTL Rate Quote tool through My Estes to get account-specific rates for your less-than-truckload shipments. Like the other rate application tools, the LTL Rate Quote allows you to toggle to the other rate quote applications (time-critical and volume and truckload), and it will automatically provide time-critical options.
This visual Quick Start Guide shows you exactly how to use the rate quote tool.
A: Most users can simply log into My Estes and access the new rate tools in the same way as they would previously. Before using the new apps, you may need to update any of your automated (screen-scraping) processes that use application-specific URLs. (See the section below on Automated Processes for more information.) It also helps if you clear your system’s cache and update your bookmarks.
A: A 7-character combination of letters and numbers has replaced the 7-digit quote numbers. With this approach, we have a much greater combination of characters to draw from so we no longer need to “retire” numbers for reuse.
A: The Volume/Truckload Rate Quote and time-critical applications are only available through My Estes, the secure portion of the site. The only rate application available to non-logged-in users is the LTL Rate Estimate tool, which is not account-specific.
A: The quote history page within My Estes provides a range of filter options that allow you to sort through past quotes by quote number, quote date, quote type, origin ZIP, origin state, destination ZIP and net charges. In addition, volume and truckload quote history is listed in the general rate quote history application, so all types of quotes you request through My Estes are conveniently accessible in one location. You can also update old quotes to book new shipments.
A: Screen scraping is an automated process for entering data into a system. The program accepts imported data (for example from Excel) and enters it into a form in an application (such as our rate quote program). It then gathers the results and displays them for the user.
A: If you enter your rate-request information manually on our website, then you’re not using an automated process or screen-scraping program. If you input your information in another way (from a spreadsheet, for example), then your IT resource may have set up an automated or screen-scraping process.
A: If you believe you’re using a screen-scraping program, you will need to make some changes before you access the new rate request tools.
A: Yes, you will need to update your screen-scraping program even if you don’t have a My Estes account. We have made updates to all of our rate quote applications. This includes the non-logged-in version of our LTL Rate Estimate tool.
A: Yes. Web services—a screen-scraping alternative—is faster, and we version our web services so you can use either an enhanced version with the latest features or continue using a version you’re on.
A: As the name implies, an application programming interface (API) acts as an interface between two different applications so they can communicate with each other. An API defines the exact methods for one software program to interact with the other. It consists of a complete set of rules and specs for a software program to follow to facilitate that interaction.
Web service is a specific kind of API that facilitates the interaction between two machines over a network. Basically, a web service is just an API wrapped in Hypertext Transfer Protocol (HTTP) (structured text that uses hyperlinks to communicate information on the Web).
A: Yes, our rate quote web-service version 3.0 allows you to retrieve V/TL, time-critical and LTL rates. All of our web services require that you have a My Estes login.
A: Yes. You must have an account with Estes to download our rating software. If you prefer, you can get a rating CD from your local sales representative.
Personalized rating information is also available online to customers who have signed up for My Estes. Quotes in My Estes are rated with your most up-to-date pricing.