Rates

We’ve improved all of our online rating tools, making it easier to access and manage rates for your Estes shipments.

The most dramatic improvements are with our Volume/Truckload Rate Quote through My Estes. The system now generates automatic rates for a range of quote options based on timing. We’ve also consolidated the rate quote history which means that all types of quotes—LTL, volume and truckload and time critical—will be accessible in one place with tools to sort based on your needs.

Click here to learn more about updating your Rate Quote Web Service connection.

For more information about changes to our rate applications, check out these frequently asked questions.


Q: When I need a quote, which website rate tool should I use?

A: You have several rating-tool options available to you on our website, including:

  • LTL Rate Request
  • Volume/Truckload Rate Quote
  • Time Critical Rate Quote

If you’re not already familiar with these tools, refer to this chart to help you determine the best one to use for your specific shipments.

Shipment Type Less-Than-Truckload Shipment Volume or Truckload Shipment Time-Critical Shipment
Definition 151 to 20,000 lbs. (but use V/TL tool if 12,000+ lbs.) 5,000–45,000 lbs. or at least 8 linear feet of trailer space Needs to deliver with a guarantee or faster than standard transit
Rate Tool LTL Rate Request Volume/Truckload Rate Quote Time Critical Rate Quote
Features Get your rate quote automatically. Get your rate quote automatically. Get most standard transit quotes automatically; the system prompts you to contact the time-critical team if more information is needed to develop a quote for faster service.

The system will prompt you to use the Volume/Truckload Rate Quote if your shipment is 12,000 lbs. or more.

Additional options beyond LTL Standard include:

  • Guaranteed by 10 AM
  • Guaranteed by 12 PM
  • Guaranteed by 5 PM
  • Faster-than-standard Time Critical
  • Volume & Truckload

Choose from these service levels:

  • V/TL Basic: the basic service when timing isn't as important (less than 2 weeks)
  • V/TL Guaranteed Economy: standard LTL transit plus one day with a by-5 PM guarantee
  • V/TL Guaranteed Standard: the fastest non-customized option that delivers on the standard LTL transit day with a by-5 PM guarantee

Choose from:

  • Exclusive use (fastest and most secure option)
  • Standard transit guaranteed by 10 AM
  • Standard transit guaranteed by 12 PM
  • Standard transit guaranteed by 5 PM
  • Faster than standard transit
  • View a comprehensive quote history.
  • Changes in fuel prices and other factors may cause a quote to change from day-to-day.
  • View a comprehensive quote history.
  • In the new system, you are able to select a past quote to recalculate and book. V/TL quotes remain valid for 30 days.
  • View a comprehensive quote history.
  • Exclusive use and time-critical (both LTL and V/TL) quotes are good through 3 PM on the scheduled ship date.

IMPROVEMENTS/BENEFITS TO THE NEW VOLUME/TRUCKLOAD RATE QUOTE

Q: How has the Volume/Truckload Rate Quote application changed?

A: With the new Volume/Truckload Rate Quote, you have access to automated quotes. Once you submit your shipment information, the system generates multiple options based on timing and budget. The improved interface makes it much easier and more intuitive to use, not to mention faster.

Q: How does the new Volume/Truckload Rate Quote application work?

A: The process for accessing volume or truckload rates is simple. Log in to My Estes and choose the Volume/Truckload Rate Quote option in the left navigation bar. Input your contact information, basic shipping details and commodity information, and choose any accessorials. Then hit “Submit.”

The system provides timing and exclusive-use options in addition to the basic volume and truckload rate. If an automated Volume/Truckload quote is not available, simply click on “Contact Us.” Your information is automatically forwarded to us, and we will develop a quote and get back to you, usually within a few minutes.

This visual Quick Start Guide to the Volume/Truckload Rate Quote shows you exactly what the process looks like.

Q: The Time Critical Rate Quote application has also changed. How does it work?

A: The process for accessing time-critical rates has also changed; the new, simpler tool mirrors many of the changes in the Volume and Truckload Rate Quote version. All rate systems are linked, allowing you to toggle from one quoting tool to another in a single integrated rating engine.

To access the Time Critical Rate Quote tool, log in to My Estes and click on Rates in the left navigation bar. Then choose the Time Critical Rate Quote option. On the input screen, provide your contact information, basic shipping details and commodity information, and choose any accessorials. Then hit “Submit.”

The system provides an array of guaranteed timing and exclusive-use options in addition to basic LTL and volume and truckload rates. If an automated time-critical option is not available, simply click on “Contact Us.” The information you’ve already entered will be automatically forwarded to us so we can develop a quote and get back to you very quickly.

This visual Quick Start Guide to the Time Critical Rate Quote shows you exactly what the process looks like.

Q: How does the LTL Rate Request in My Estes work?

A: You can use the LTL Rate Quote tool through My Estes to get account-specific rates for your less-than-truckload shipments. Like the other rate application tools, the LTL Rate Quote allows you to toggle to the other rate quote applications (time-critical and volume and truckload), and it will automatically provide time-critical options.

This visual Quick Start Guide shows you exactly how to use the rate quote tool.

Q: What do I need to do to take advantage of the new rate quote applications’ features and capabilities?

A: Most users can simply log into My Estes and access the new rate tools in the same way as they would previously. Before using the new apps, you may need to update any of your automated (screen-scraping) processes that use application-specific URLs. (See the section below on Automated Processes for more information.) It also helps if you clear your system’s cache and update your bookmarks.

Q: How have quote numbers changed?

A: A 7-character combination of letters and numbers has replaced the 7-digit quote numbers. With this approach, we have a much greater combination of characters to draw from so we no longer need to “retire” numbers for reuse.

Q: Do I need to have a My Estes account to access the new rating tools?

A: The Volume/Truckload Rate Quote and time-critical applications are only available through My Estes, the secure portion of the site. The only rate application available to non-logged-in users is the LTL Rate Estimate tool, which is not account-specific.

IMPROVEMENTS TO OUR QUOTE HISTORY TOOLS

Q: How has the rate quote history in My Estes changed?

A: The quote history page within My Estes provides a range of filter options that allow you to sort through past quotes by quote number, quote date, quote type, origin ZIP, origin state, destination ZIP and net charges. In addition, volume and truckload quote history is listed in the general rate quote history application, so all types of quotes you request through My Estes are conveniently accessible in one location. You can also update old quotes to book new shipments.

RATE QUOTE SCREEN SCRAPING OR AUTOMATED PROCESSES

Q: What is a screen-scraping program, and how does it work?

A: Screen scraping is an automated process for entering data into a system. The program accepts imported data (for example from Excel) and enters it into a form in an application (such as our rate quote program). It then gathers the results and displays them for the user.

Q: How do I know if I am using a screen-scraping program?

A: If you enter your rate-request information manually on our website, then you’re not using an automated process or screen-scraping program. If you input your information in another way (from a spreadsheet, for example), then your IT resource may have set up an automated or screen-scraping process.

Q: What do I need to do if I think I am using a screen-scraping program?

A: If you believe you’re using a screen-scraping program, you will need to make some changes before you access the new rate request tools.

Q: Do I need to update my screen-scraping program if I don’t have a My Estes account?

A: Yes, you will need to update your screen-scraping program even if you don’t have a My Estes account. We have made updates to all of our rate quote applications. This includes the non-logged-in version of our LTL Rate Estimate tool.

Q: Is there an alternative to automated processes or screen-scraping programs?

A: Yes. Web services—a screen-scraping alternative—is faster, and we version our web services so you can use either an enhanced version with the latest features or continue using a version you’re on.

WEB SERVICES AND APPLICATION PROGRAMMING INTERFACE (API)

Q: What is an API? And what is a web service?

A: As the name implies, an application programming interface (API) acts as an interface between two different applications so they can communicate with each other. An API defines the exact methods for one software program to interact with the other. It consists of a complete set of rules and specs for a software program to follow to facilitate that interaction.

Web service is a specific kind of API that facilitates the interaction between two machines over a network. Basically, a web service is just an API wrapped in Hypertext Transfer Protocol (HTTP) (structured text that uses hyperlinks to communicate information on the Web).

Q: Can I utilize web services to get volume and truckload rates?

A: Yes, our rate quote web-service version 3.0 allows you to retrieve V/TL, time-critical and LTL rates. All of our web services require that you have a My Estes login.

RATING SOFTWARE DOWNLOAD QUESTIONS

Q. Do I need an account number to download your rating software?

A: Yes. You must have an account with Estes to download our rating software. If you prefer, you can get a rating CD from your local sales representative.

Personalized rating information is also available online to customers who have signed up for My Estes. Quotes in My Estes are rated with your most up-to-date pricing.