Estes is committed to meeting each of our customers’ unique shipping needs. That means we do our best to accommodate any special requests we receive. Our accessorial services are those that go beyond normal pickup and delivery, such as inside delivery or COD service.
Download the following document for a detailed explanation of Estes’ accessorial services and other special services or conditions:
Please note that any exceptions to these provisions will be noted in specific pricing agreements or contracts applied to individual Estes customers. For a list of the additional charges for some of the most commonly requested special services, see our list of Accessorial Charges [pdf].
If you have questions about our Rules Tariff or accessorial charges, please contact your sales representative or call our Customer Care Department at (804) 353-1900, Ext. 2500.